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FAQS

  • A serviced apartment (also known as an aparthotel) is a fully furnished apartment with flexible lease terms,typically including a kitchen, housekeeping services, Wi-Fi, utilities, and hotel-like amenities such as security andconcierge. They offer the comfort of home with the convenience of a hotel, ideal for expats, business travelers,families, and short-term stays in Hong Kong.

  • Serviced apartments provide more space, privacy, a full kitchen for self-catering, and separate living areas—making them better for longer stays. They are often more cost-effective than hotels for extended periods, with included utilities and weekly housekeeping. Hotels offer daily cleaning and on-site dining but less room and higher rates for monthly stays.

  • Serviced apartments are generally more affordable for stays of one month or longer, with rates often 20-30% lower per square foot than comparable hotels. All-inclusive pricing covers utilities, Wi-Fi, and housekeeping, plus savings from cooking at home instead of daily hotel dining.

  • Monthly rents vary by location, size, and amenities. Studios or 1-bedrooms start from around HK$20,000–HK$30,000 in areas like Quarry Bay or Wan Chai. Larger 2-3 bedroom units in premium districts like Central can range from HK$40,000–HK$80,000 or more. Rates decrease for longer leases.

  • Most serviced apartments require a minimum stay of one month due to licensing, though some offer flexible short-term options from 1-3 months. This makes them perfect for corporate relocations, expats, or project-based stays compared to hotels' daily rates.

  • Yes, standard packages typically include electricity, water, gas, high-speed Wi-Fi, and weekly (or bi-weekly) housekeeping with linen changes. Many also cover basic amenities like gym access or security—check specific listings for details.

  • Some are pet-friendly (often with restrictions like small pets under 15kg and extra fees), especially in properties like Pacific Place Apartments or select listings in family-oriented districts. Always confirm with the provider, as policies vary.

  • Many premium options include on-site gyms, pools, clubhouses, or concierge services. Luxury buildings often feature rooftop terraces, while mid-range ones provide basic fitness areas. Family-friendly or corporate-focused apartments prioritize these amenities.

  • Browse booking sites like ResidenceHongKong.com for curated listings, compare options by district and amenities, then enquire directly or fill out a quick form for personalized recommendations. Booking through specialists ensures exclusive deals, no extra fees, and tailored matches for your needs.

    • Free Booking Service – No fees or hidden charges when you book through us.

    • Lowest Price Guarantee – We ensure you get the best available rates.

    • Cost-Effective Solutions – Save up to 30% compared to equivalent hotel stays.

    • Independent and Unbiased – We work with multiple providers to offer truly neutral recommendations.

    • Spacious, Well-Located Apartments – More room to live, work, and relax than typical hotel options.

    • We Handle the Hard Work – Our team simplifies the entire search and booking process for you.

    • Dedicated Personal Service – One account manager guides you from initial enquiry to move-in and beyond.

    • Flexible Stay Durations – Options from one month to multi-year leases.

    • Ongoing Accommodation Support – Through our trusted residential partners, we provide expert advice for longer-term furnished rentals in Hong Kong.

    • Exclusive Client Rewards – New and returning customers enjoy Apple gift card privileges as our thank you.